Why did I not receive my Interac e-Transfer® deposit?

Why did I not receive my Interac e-Transfer® deposit?

Your funds are automatically sent via Interac e-Transfer® to the email address linked to your iCash account within 2 minutes after signing your agreement. If you don’t see it in your inbox, please check your junk or spam folder.

If auto-deposit is enabled for that email address, the funds will be deposited directly into your linked bank account, so be sure to check your account as well.

If you still can’t find the deposit, email us at support@icash.ca and our Customer Service team will be happy to help.

Please note that our bank’s Interac e-Transfer system undergoes scheduled maintenance every Sunday from 12:01 a.m. to 7:00 a.m. EST. If your agreement is signed during this time, your funds will be sent automatically after 7:05 a.m. EST.