If you missed a payment and wish to speak to our collection department to make a payment arrangement, feel free to reach one of our account managers at 1 833 422-1234. They will work with you to find you the best options so you can repay your loan easily. We can also make a payment arrangement by SMS, simply text us at (647) 952-6644 from the phone number you created your iCASH account with. *Please note that our account managers are not trained to support customer service questions. To contact the customer service, please send an email to [email protected] requesting to be called back.